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At THE EDIT LDN, we have dedicated Verification hubs, led by our Knowledge and Training Manager. We check every product passing through the business. Our Verification teams receive products via trusted consignors shipped with reputable logistic companies. Every package is opened with care and verified following our SOPs (Standard Operating Procedure).

Every product is checked against its own set of brand standards, these are a set of expected conditions for each individual product.

To assist our teams when handling high risk, and/or valuable products, we actively use a third party AI verification partner to ensure you receive exactly what you ordered. If for any reason the product received is not up to our high standards it will be rejected and your order will be relinked to another consignor. In the event of a wrong product being sent out we will take action as per our Edit Pledge.

We document all our steps of verification, processing and packing allowing us to check raised issues and to learn and improve our service. We continuously review our SOPs and work collectively to learn together on all new and old releases, this ensures we stay at the top of our game.