Once an order has been placed The Edit Ldn has up to 24 hours to fufill your order. If your order can not be fufilled you will recieve an email explaining the reasons why and a full refund will be issued. (Please allow 3-5 working days for the money to show in your account)
Once your order has been confirmed it can take up to 5 working days for processing. What does this mean? This means that although we can confirm your order we work with multiple suppliers worldwide and have an extensive authentication process which can take longer depending on the order.
Email communication will be our point of contact and will keep all customers informed on the progress of their orders up until shipment. All orders are sent 1st classed and tracked, please see below the general shipping times.
Any parcel we ship outside of the UK may be liable for customs charges. The customer is responsible for all taxes and duties (including VAT) imposed by your country of residence.
We aim to process all orders, ready to be shipped within 3-5 working days.
Any orders due to exceed this time frame will be notified directly by one of our customer service team members.
What can make my products take longer than 3-5 working day for processing?
* Our team of authenticators, meticulously check over every item before we ship out to you. If your item doesn’t pass these checks, then we will not send this out to you. If this happens we aim to prepare another one for you, which can then take us outside of our 3-5 working days for processing.
* Some items only release in countries outside of the UK. If this is the case for your item, then we work with our teams in those countries to get your order shipped over to us. Depending on custom times frames, this can sometimes cause extended processing times. If this is the case, then a member of our team will notify you shortly after you have completed your purchase, and update you with an accurate timeframe for receiving your order. Disclaimers are placed on the international products within the product description.